How we safeguard your information

Our online store includes many safeguards so that you can enjoy your shopping experience without having to worry about credit card transactions. When you submit sensitive information via our website, your information is protected both online and offline.

SSL Certificate Secure Site
 

The Backdesigns.com website makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is being transmitted to Backdesigns.com. We use Comodo™ as our SSL provider and to verify that Backdesigns.com is a secure site. Most browsers (for example, Internet Explorer) provide clear visual symbols to let you know whether or not they are in secure mode. Look for a locked key or closed padlock in to indicate a secure mode. Also, in secure mode, the address will begin "https://". The "s" stands for secure. After your order is received, we protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff has access to this information, and then only enough to service your order.

What information we collect and why

We collect personal information to process and fulfill your order, to provide you with information regarding your order, and to enhance our services to you.

We do not sell or rent any information to any party for any reason.

We may share or disclose this information to comply with legal requirements, to protect the rights of BackDesigns.com, or in special circumstances to protect the personal safety of our employees or the public. Our goal is to ensure that your personal and payment information remains secure and your privacy is always respected.

Billing and shipping information

During the checkout process we ask for certain personal information (name, address, e-mail, telephone number and credit card information) which is necessary to process your order and ship it to you. As necessary, we share your order information with trusted third-party companies (such as our credit card processor and delivery services) that assist us in fulfilling your order. We require that third parties hold your information in the strictest confidence.

E-mail address

Occasionally, we send promotional emails to subscribers or customers. Users may unsubscribe at any time by visiting our Contact Us page and sending us a message, or by clicking "Unsubscribe" at the bottom of any promotional email you receive.

We work with a trusted third-party company to transmit our emails. This company employs high levels of data security around this information and keeps it in strict confidence. The company that handles the transmission of our email newsletters cannot use the email addresses for any use other than to send our newsletters.

What if we're sold?

In the unlikely event that BackDesigns.com is sold, or substantially all of its assets are acquired, customer information may be one of the transferred assets.

Your IP address and browser information.

We automatically receive and record information from your browser, including your IP Address, page requests, and cookie information. We use this information to analyze our site traffic. We do not combine anonymous information about your site visit with your personal information.

What about Cookies?

A cookie is a small file stored on your computer by a website in order to give you a unique ID. Our cookie does not contain any personally identifying information (such as name or credit card information) and is used for the express purpose of making your visits more worthwhile. Most browsers are preset to accept cookies. The use of cookies is standard on the Internet and is used to make online shopping easier and faster. If you set your browser to refuse cookies, purchasing is not possible at the Backdesigns.com site. You must call us at 1-800-466-1341 to place your order.

Links

This web site contains links to other sites which may take you away from our site. These sites have separate privacy and data collection practices. BackDesigns.com is not responsible for the privacy practices or information-gathering practices of other web sites.

Back Designs

Phone:
Toll Free: 1.800.466.1341
Phone: 1.415.883.4683
Fax: 1.707.557.2225

Mail:
Back Designs
PO Box 2810
Novato, CA 94948-2810

Warehouse:
Back Designs
Mare Island Building #670
1260 Nimitz Avenue
Vallejo, CA 94592

Click here for directions.
Volume Discounts
Contact Us
800-466-1341